Anonymous

Stolen Pet

I have been made aware of a case that a dog was taken there and "disappeared". A fairly valuable dog that was probably "adopted" for a hefty price. In the meantime the owner that lost the dog had been there looking for the lost pet. They denied ever having seen the dog and then later changed the story. After much back and forth and changing of the story it was determined that the dog had indeed been there but was classified abused and so not returned to the rightful owner. If you pet is pedigree and/or valuable in the resale market and gets lost in Boca, beware, you may never see it again.
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Loss:
$100000
Reason of review:
Deception
Anonymous

Horrible people running this shelter

I called ahead this week to get info on how I was to go about surrendering my dog. I explained I was moving and I could have the dog were I was moving. Not only that but I work long hours and I feel that it wasn’t fair to him. Anyway I called ahead and talked about what to do they took my info sent a picture of the dog and asked me to bring the dog for evaluation and that they didn’t see a problem with taking him. I brought him as I was told and right away I was told no were not gonna take him. They didn’t even look at him or nothing! Said they had to take in others dogs from Alabama. I got so mad I lost my cool and said what am I gonna do with him? They gave me a list of shelters and that was it! Mind you I had to drive all the way from ft Lauderdale to delray to get him because my mom was nice to let him stay because I couldn’t have him. I asked why didn’t you at least call me. They said that isn’t what they do and it is a private shelter and kept pushing the list on me. So I am boiling mad at this point and they lady follows me to see what I am doing and said I’m calling the cops don’t dump the dog. I said what did you say why are you calling cops I am leaving with my dog. She doesn’t know me.... she was treating me like I was a criminal... it was insane so I feel that they should have called me and not wasted my time. I will never recommend this place to anyone they are rude and not helpful at all!
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Reason of review:
Poor customer service
1 comment
Guest

OMG. Classic response of person who does not take responsibility for their own pet.

It’s their place to find dog a home. They should have committed to a home that accepts dogs.

Anonymous

Disappointing

Disappointing... I filled out all papers necessary for adoption of a cat. I was given the price and excepted the amount which was listed on the paperwork Lisa had. She was new and a manager whose name I do not know who is very rude was helping her. Since they still had paperwork she needed to complete, and the cat had not been seen by the vet yet I asked if I could go and buy supplies so he would be comfortable when I brought him home. I was told I could go and I left to go purchase litter,toys etc. I was in route to go back and pick up my new fur baby when they called me and told me it was going to cost me another hundred dollars in order to have the cat, that is in addition to what I was already told. That is not acceptable. I saw the price list for adopting an adult cat and it was not $150 dollars. This is not the way to do business when somebody is trying to adopt an animal. Needless to say I did not return which I told them I wasn't going to I have a car filled with cat supplies and no cat. I am very upset with the way I was treated and brokenhearted that I did not get my cat this is a very unprofessional way to run this business
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Reason of review:
Poor customer service
Anonymous

Tri County Humane Society Florida - My Experience Review

Terribly disappointed. My family and I have waited 12 years to purchase a dog and we have always known we wanted a rescue dog. Our experience first started off by being priced gauged. First they told us our dog would be $465 plus other expenses for a mixed dog that they called a select breed. When I needed a day to think about it the price went up to $665. After fighting with the so called management staff we ended up at orginal price. Papers were signed and payment was made. Here we sit 17 days later and still no dog. Every 4-7 Days we are told he will come home and for the 4th time it has been canceled. They won't let us see him and at this point I am not sure if he will ever come home. This shelter has ruined this experience for my family. When I told the staff I wanted a refund I was basically hung up on. Avoid this place at all cost. You will find nothing but pain and aggreivation
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Reason of review:
Order processing issue
Anonymous
map-marker Palm City, Florida

Tri County Humane Society Florida Pet Adoption Review from Palm City, Florida

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I went online looking to adopt a dog. Our family had just suffered a horrible loss from our epileptic dog a few months earlier. Our two boys, myself and my husband were devestated. It took a lot of courage for me to even look for another dog after this but having a dog and making them apart of your family is such a wonderful experience so when I went online and found a dog that we fell in love with right away. After looking at the reviews and from encouragement from friends and family I called about this specific dog. They told me the dog was still available and that I could print the application online. So I did. This was a Friday morning and I work 3 hours away from Boca. I offered to fax or email my application and put down money since there was no way I could get to Boca that day. The ladies (which were very kind) at the front desk told me they couldn't take anything over the phone and that I had to be there in person to drop the application. Which I guess I understand that. But throughout the day I was so scared this dog that we had already fell in love with would get adopted that I called almost every hour to make sure she hadn't gotten adopted yet. As of 3:55 on Friday no had adopted her. The next day I got to the rescue center at 10:20 (ten minutes before they opened) and they were packed. I was very surprised. When I went in the front office it also was packed. I told them I was there to see that specific dog and I was informed that there was another family also there to see her. Even though I had called and inquired about the dog at 10:30 the PREVIOUS day the family that had gotten there a few minutes earlier automatically got "first dibs". I could not believe it. I drove over an hour and half and had promised my family that I would come home with this dog (we even had bought her a collar, new leash, toys ect) Even though I didn't have "first dibs" they still called my previous vet who verified my deceased dog had been up to date on all his shots and took a copy of my licence. I thought maybe I had a fighting chance because the family that was there had never owned a dog and I had inquired about her the previous day. When they actually opened and we were allowed to go into the puppy room it was very awkward. I had my sister with me. (It was a very longdrive and our littlest one gets car sick). They lady at the front desk was in and out asking us both questions....when we were finally allowed to actually hold the dog the guy gave it to the family who was there first. At this point I was under the impression that we were both still being considered. After ten minutes the guy FINALLY acknowledged me and my sister. He asked if we wanted to hold another dog and I said no I wanted to hold and meet the one I came all the way here to see. He looked at the other family and asked THIER permission and at that point I said never mind and walked out. I felt as though the guy or volenteer or who ever he was was extremely rude. At the front desk I told them about my experience and they were like well the other family gets "first dips". It just would have been nice for them to take me aside and explain this. Instead they asked if I wanted another dog. NO I WAS THERE TO SEE ONE DOG. I felt as though my inquiry the day before at 10:30 should have been worth "first dibs". Anyway my experience was horrible. I cried all the way home and then had to explain all this to my family. So maybe I was just having a bad day but I would not recommend this place. I felt like I was at an auction.
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Reason of review:
Poor customer service
Anonymous
map-marker Lyndhurst, New Jersey

Tri County Humane Society Florida Staff Review from Lyndhurst, New Jersey

I was a long term volunteer, I was asked to leave because u went to the press to complain about the shelter. It was shown that puppies were purchased, only to be resold by the shelter at inflated prices. The shelter has had many resignations. There is infighting between staff and the director. Board members have resigned. The staff are wonderful, caring people. The board had done nothing, and the director continues to be there in spite of multiple violations from animal care and control. Be afraid.
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Anonymous
map-marker Fort Lauderdale, Florida

Tri County Humane Society Florida - Puppy Review from Fort Lauderdale, Florida

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
This place sucks no refunds but tell you the dog is healthy really so why did my rescue cost me 450 dollars to help my new pet and i paid almost 500 dollars they say its a donation the shelter in west palm has a name your price donation im and tjese people are rude and the director is one nasty old hag should be fired i have a feeling that they put animals down unlike what they claim we are and been telling everyone and anyone about how they sell sick animals and they tell you what your paying for is the vet care they received while there so why did my vet charge me 450 dollars this place should be shut down i just read how bad this place is and i guess im not the only one who thinks the director is a hag and the rest of them are rude the vet seemed nice but thats it
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Reason of review:
Not as described/ advertised
1 comment
Guest

Oops is that the old hag that got "put down" lol

Anonymous
map-marker Delray Beach, Florida

Tri County Humane Society Florida Staff Review

No probl and I have adopted several. Iust agree, in general Palm Bch employees r not trained well and certainly well educated in their jobs on any level. Can u imagine when they close for the how horrible they treat the animals??? V
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Reason of review:
Poor customer service
Lisia Obg
map-marker Boca Raton, Florida

Rude staff is their biggest problem

I suggest all employees and volunteers there wear name tags. This has been proven to greatly increase customer service which by reading reviews, seems to be this place's biggest problem. Went there with intention of adopting but was told very sarcastically and rudely that I am not allowed to touch the animals. Rules are rules but can be explained in a nice way. Sooo many more animals would be adopted if they allowed you to bond with them. Even pet stores with very expensive animals allow this with hand washing before and after. I think this policy is hurting the animals more than helping them find homes.
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3 comments
Guest

I apologize for the length of this review. Had to make a fake e-mail because I do not want my name to get out there.

As a former employee at Tri County, I can definitely say that even though the work the people there do is great, the ones that run the place are absolutely, without a doubt the most vindictive, back-stabbing, miserable, rude women on the face of the planet. This is a true story, I am not making it up. I'm letting everyone know not only because of the bad experience I had there, but there are plenty of other shelters in South Florida that DESERVE your patronage other than Tri County.

When I went for the interview I was hired on spot...no drug test, no references, no checking out whether or not I was lying...as a front desk person. Coming from a very slow pace at my other job, I was really excited to finally have a job that was fast pace and doing some good.

By the end of the first day, I instantly regretted that I left my former job for this one. I mean, when the most popular motto around a workplace is "CYA: Cover Your ***," you instantly get a taste for the people there are not working together as a team, but just against each other.

The front desk manager, Pam Dubois, is a very miserable woman... I mean MISERABLE. I really think she has some type of personality disorder where she wants to be needed all the time. She's the type of person that will throw a person who can't swim in the sea, just to save them. She stresses out over the smallest of things (like not initialing in the right place on a form) and gives you an hour long lecture on how that's not good for the animals...O__o. NO ONE likes Pam, not the other employees, not the volunteers, and not even the animals. Pam is a walking dark cloud that is giving Tri County a bad name. She is disrespectful to the patrons. One time, when a guest stated that the price for an animals was too high (I honestly believe that every animal in there is priced too high and that's why they sit in those kennels for months at a time), she yelled at them and said, "Why don't you go to the pound and get a pit bull if you want a cheap dog!" NO LIE. This woman is a horrible person all around....she's the type of person that's going to die alone and angry with her *** 5 dogs sitting around her dead body because she is just so mean to other people.

But, Pam only goes by the example of her boss, Suzi Goldsmith the Executive Director, who is Pam times 100, but in disguise. Suzi is disrespectful and judgmental of others who are not in her class. What I mean by that is (and I heard this coming from her mouth) if a woman walks through the door, "dressed to the nines," and wants a dog, she is instantly approved. No application, but let another person walk through the door and they look "poor," they have to jump through hoops in order to get a dog...and they won't even get the full-bred Pomeranian or Maltipoo, but will be approved for some blind, disease-looking hound in the back.

My time at Tri County was short... I'll be honest, I was laid off and was told by Suzi it was because of my part-time status (You see, she hired me for part-time and then fired me because... I was part-time). When she spoke to me she told me to use her as a reference... I had no issue with Suzi whatsoever, but with Pam. I spoke to her a couple of weeks ago and she said the same thing, "Use me as a reference...I'll give them a good reference for you." So, I thought I'd take her at her word, I mean working at a animal shelter really shows that you're calm under pressure. So, I used her as a reference and she proceeded to slander me...said I was disrespectful and rude and accused her of things...just BLASTED ME. I realized that this woman set me up to use her as a reference only to keep me from getting another job. She asked ME to use her, I didn't ask her.

Luckily for me, my new boss saw through all of that spite, and hired me anyway. Now, I have the career of my dreams. Unfortunately, for Suzi Goldsmith, the person she was talking to on the phone is a lawyer because I work for a legal aid organization, and is going to use all her contacts to make sure that Suzi pays for breaking the law, because it is against FEDERAL regulation to give a bad reference...that's called slander.

I apologize that this review was soooo long, but this is just the tip of the iceberg at what happens at Tri County. The animals there are always sick, and they don't really let you know until you've signed the contract to adopt. People go in and out of Tri County, they don't stay because Pam runs them out and Suzi is really a lying witch. I understand that they believe that their work is very mighty (saving animals is God's work), but they've completely forgotten that it is PEOPLE that adopt these animals. You can love animals all you want, but if you're not nice to people, they won't take them.

I hope I've really deterred anyone from giving Tri County their time. It really is a horrible place. to work and to be.

Guest
reply icon Replying to comment of Guest-671348

It is sad when someone feels the need to write such hateful things about individuals who are doing such good work for a good cause. Who give of themselves wholeheartedly and tirelessly.

Nobody is perfect... I personally know and have worked with these women for the last 8 months and can only say the nicest things about them as people and their behavior towards myself, others, and the animals.

They truly have a heart for the animals they care for.

I sincerely hope that the animals don't suffer because of someones personal issues with others.

The animals need all the support they can get.

I wish you forgiveness and peace in your heart.

I would encourage everyone to support the Tri-County facility and the animals.

I will say to everyone who reads this that your opinion is just that your opinion..

There are two sides to a coin..

Guest
reply icon Replying to comment of Guest-736322

I totally agree with southern gyal. I worked there as a volunteer and was treated horifically and Pam was the culprit.

The whole organization is dispicable. The people with money get honored, no matter what behavior they exhibit.

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Pokeyboop B
map-marker Miami, Florida

Tri-County Humane on Boca Rio Road

Beware of this shelter! They process all your paperwork stating "no refunds" prior to disclosing that the animal is chronically ill and handing you the animal with the medication. I adopted a kitten that was four months old three weeks ago. They made me sign everything and ran my credit card for $140.00 in fees to adopt him. An hour later, they brought him out with eye medication and a medical record that ran for two pages of problems he has had since April 2011. I have been giving him medication in his eye on a daily basis to no avail and he is still in pain and sick. They make a point of telling you, you must return the animal to them as they still retain ownership. I sadly brought him back today as I could not afford daily medication. I feel they were not honest and did not disclose his medical problems which have been rampant since April 2011. I adopted him n August 10th. This has caused me great heartache. When I returned him, everyone there knew his name and recognized him which was eerily *** and made me feel like he has been returned before. Because he is so cute, they keep adopting him out and collecting $140 each time. He was already neutered and had his shots but they said I would have to pay for them as they were "included in the adoption process." How many people have paid for his spaying and shots by now? I feel he is a money maker for them and I was tricked into signing the contract without seeing his medical records and problems. I would be very careful with this agency as I feel like they were not honest with me. I live on a fixed income and was looking for a companion animal. What I received was a very sick animal who required daily medication and daily care for his illness. I have had a cat before who was never sick as a kitten. This kitten would require extensive veterinary care that is very costly. I feel the shelter should make sure the animal is healthy when it is offered for adoption and not use the cute sick animals as money makers. It is disgraceful!
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10 comments
Guest

I recently went to Peggy Adams Shelter in West Palm Beach - what a difference from Boca Rio road! The animals are in a clean environment.

It was a breeze to adopt there - they are very efficient! The employees were all pleasant and happy and a joy to interact with! I adopted a 5 yr old male cat last month and i am happy to say he is wonderful.

thank God for shelters like this that treat the animals humanely - what a difference! Boca Rio Road was a nightmare!

Guest
reply icon Replying to comment of Guest-468444

i agree. They try, but have miserable staff, and as i found out misserable assoc.

momey, money, money, with lies ,all they care about are the dogs.

Boca D

If you have had a negative experience with the Boca TriCounty Humane society please contact me. bocadoglover@***.comIf you have had any negative encounters with with Suzi Goldsmith or the staff of TriCounty contact me. Bocadoglover@***.comIf you are a former or current employee or a member of the public who has a story, contact me bocadoglover@***.com

Guest

It's almost a year later and the employees are still replying to my post...no wonder the place is never clean!

Guest

I repeat, you are all underhanded and the place is a disgusting disease ridden facility. Put as much effort and time into cleaning it up as you have wasted time replying to me Ms.

Employee and maybe the animals would be healthy.

That should be your main concern. Whatever!

Guest

It's always best to read everything before signing or initialing, whether someone there explains it or not.

Guest

No I didnt notice the infected eye, an employee was holding him close to her on that side to show him to me. I was not allowed to hold the kitten until all the paperwork was done and then they didn't bring him out until over an hour after that.

Also the smell in the room where they had the kitten - in the back with the big cats was so bad I could not breath - they rushed me out of there. Look, I have had cats and rescued nine kittens and found homes for them. It is wrong for you to be judgemental of me. You don't know my situation.

Why, only rich people should be able to adopt? What a hypochrite you are! How many other employees will be answering this post? It is what it is!They adopt out sick animals that have contagious diseases to other cats as well.

This was the biggest problem. I did not want him to infect the other cat I watch for someone from time to time.

Whatever! I will never recommend that shelter to anyone.

Guest

There are hundreds of animals at this shelter available for adoption. Did you not notice this kittens eye infection when you chose him/her?

This shelter is loving,caring,very responsible and truthful. In my opinion, your reason for adopting is nothing short of selfish.

You should be more interested in giving a loving home to a shelter animal than just to keep YOU company. If you cannot afford to care for a pet, why get one in the first place?

Guest

The Vet tech went over the medical history after I signed everything. face it, you trick people into adopting sick animals and that is what happened.

I wasn't "lazy." I was there for almost two hours waiting for the kitten to come out from the back. Whatever! Try cleaning the place and maybe they won't be diseased! Sure they know every kitten's name!

Took you long enough to answer this also! So you got my $140 donation and you got the kitten back to re-adopt him out to someone else who will pay for the neutering and shots all over again. You and your organization are underhanded. I am not the only person who experienced this.

There are many others who have posted reviews about your location. Too bad I didn't see them until after I went to your facility. There are many other bad reviews out there about your organization. You'd better get busy - you have a lot of replies to prepare!

Whatever, I guess you have to justify what your job is there.

Put as much effort into cleaning the place. That cat room was inhumane for a living thing!!!

Guest

Hello?? If you bothered reading the first paragraph of your contract, which by the way YOU did initial, you would have read that you will be given medication if there is a medical condition currently being treated.

If you had a problem with that you should have stopped the adoption process right then and made sure there was no medical condition before continuing!! No on tricked you into anything. It was all there in the contract, you were too lazy to read it and now you've decided to play victim after things didn't work out the way you wanted. If you are truly an animal lover you would do anything for your new kitten, but now it seems to be all financial for you.

On the adoption application you answered YES to the question of "can you afford to pay the vet fees if your new pet is ill" but now you're crying "fixed income" and try to make Tri County out to be all about money. I see that finances can be an issue for you with one kitten but not for them who are taking care of hundreds of animals every day?!? Tri County will gladly take the kitten back and give the care and love she deserves. You have no idea the financial responsibilities of running a facility like Tri County and taking care of hundreds of cats and dogs daily.

Now you want to complain because the fees were not up to your expectations?? Funny thing is in one sentence you say the medical information was not diclosed and another sentence you say the Vet Tech went over 2 pages of medical records with you. Soooo, did they diclose it or not?? Also, just to clear this up, the kitten had never been adopted before.

Of course people in the shelter know this kitten's name. They know every animal's name in the facility, because THEY CARE AND LOVE ALL OF THEM!!!! I am so tired of people like you who have nothing better to do than bad mouth great organizations.

Thank God for facilities like this who can and will take care of sick animals when people like you don't want to bother with it. So, Tri County will still be there when those sick helpless animals become a BURDEN for you or anyone like you.

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Donna B Wxl
map-marker Fort Lauderdale, Florida

The Director at Tri County Humane Society needs to be replaced

Four years ago a group of fifty individuals formed "Boca Animal Lovers". This group was comprised of former Board Members, former volunteers, former staff and unhappy customers of Tri County Humane Society in Boca Raton, Florida. Their mission was not to close the Shelter or bring any harm to the animals in residence. This group had firsthand negative experiences with the Director, Jeannette Christos, and wanted her removed from the position. As the Board of Directors also had knowledge of the wrongdoings of Ms. Christos, Boca Animal Lovers wanted them removed also. With 45 letters and petitions in hand they went before the City of Boca Raton (who originally ran the Shelter and is now leasing it to Tri County). The City "investigated" and found nothing illegal about the Director's activities. They did, however, recommend Management Classes for Ms. Christos, as it was obvious, even to them, that she has absolutely no "people skills". Four years has gone by, Mrs. Christos hasn't taken any classes, and her horrible treatment of her staff, volunteers and the general public continues. The staff is coerced into lying in defense of the Ms. Christos' many indiscretions. They must tolerate her random decisions, random policies and sudden fits of rage. They are rewarded and punished through the area they are placed in and their days off. It's much easier to be a "favored" employee than an ostracized one who refuses to play the game. The volunteers are fine as long as the never question "today's" policy or procedure. Those who do not agree with Ms. Christos or speak their minds are forever banished from the property. Volunteers consistently receive e-mails pleading for canned cat and dog food. This is not due to an emergency situation, rather that Ms. Christos, after nine years of running an animal shelter, still does not have canned food in the budget. At Ms. Christos' direction, this canned food is given to small dogs twice a day, all large dogs once a day, and all sick dogs and cats as much as necessary. Her decision – shouldn't it be in her budget? The unsuspecting public is Ms. Christos' greatest pawns on her imaginary chessboard. When you come in to adopt an animal, you must first fill out an application. Your application is taken into Ms. Christos' office where it is "faxed to the committee for approval". Either the front desk woman will come out and tell you that "your approved" or that the committee is backed up with applications and they will not know for 24-48 hours. When you call back the next day, you are told that your application was not approved. If you ask why you are told "the committee doesn't give us a reason". First of all, there is not, nor has their ever been an approval committee. Applications are randomly approved or disapproved by Ms. Christos. If you are told that your "application has been faxed" it generally means that she didn't like you (or the picture on your license, your neighborhood, your number of children, etc.), but to avoid a problem in the lobby and get you to leave, you're told to call back the next day. Obviously, there are some valid reasons for being denied to adopt an animal, but race, age, ethnic background, etc. should not be those reasons. If you've never owned a dog or cat before, you many be approved for an "adult". Yes, you are not trusted to raise a puppy or kitten, but you are somehow able to deal with an adult animal and whatever problems they have grown up with. If you have children under the age of 10, you will not be able to adopt a young puppy or kitten for your children to grow up with. You many be approved for an adult dog or cat who, once again, may or may not have issues. As a parent, I find it very insulting to be competent enough to raise a child, but not able to care for a puppy or kitten. Over a hundred applications are filled out at Tri County weekly and only about 25 animals actually get to go home. Very sad for them since the application approval is based solely on the whims, biases and mood of Ms. Christos. If things don't workout at home with your new pet, you are severely frowned upon when you return the pet to the shelter. Perhaps if Ms. Christos would allow full disclosure to the adopter as to where the animal came from and what issues it has, the return rate would substantially decline. When an individual turns an animal into the Shelter, that person fills out a form stating any medical or behavioral issues as well as the animals likes and dislikes. On Ms. Christos orders, this paperwork is not allowed to be shared with the new adopter, so an unsuspecting adopter has no idea what they are getting into. Most of the animals at the Shelter come from kill facilities or other rescues. Exactly what facility or even what state or county your animals come from is also not permitted to be disclosed. If you have donated to Tri County Humane Society in the past, thank you. As a private humane society, Tri County's animals depend solely on donations to survive. If you've given goods and materials, it's hard to say where they've ended up – a favored employee's house or the director's home? Tri County is consistently on the news with heart wrenching stories designed to pull at your heartstrings (and your wallet). Yes, some of the animals do come to Tri County in horrible condition, but where that animal came from is generally fabricated – how many animals can be left outside the gate in "soaking wet boxes"? A figure is generally given for the cost of the "surgery" or "rehabilitation". The phone lines are jammed with donors calling to help these poor animals. Each time these animals are on the news, several people think they have paid for the entire surgery. Once the stated dollar figure is reached, credit card numbers continue to be taken; once again, these donors feel they are playing an important role in getting a poor animal much needed treatment, when, in actuality, the surgery has already been paid for several times over. If you were "lucky" enough to be able to adopt from Tri County, hopefully, the animal was relatively healthy. Any animal coming from a shelter situation has some health risks. At Tri County, animals come in from different counties, states and rescues. Due to limited space, these animals cannot be properly quarantined. Permanent residents as well as the other animals are constantly exposed to parvo, distemper, a variety of upper respiratory infections and infectious skin diseases. In an effort to save more and more animals, Ms. Christos has become a hoarder of animals. Even if another rescue group is willing to take some of these animals, she wants Tri County to have all of them, whether the space is available or not. Quarantining is the only fair thing to do for the health of the animals and for the sake of the adoptive parents who can spend hundreds or even thousands of dollars on vet bills to treat these sick animals (not to mention the heartbreak of seeing your new animal decline) simply because Ms. Christos takes in more animals than the shelter can safely accommodate. The people who are willing to adopt these homeless animals, the volunteers who are willing to donate their time, the employees who have quite a "dirty" job yet are willing to work for just above minimum wage due to their love of the animals, and the people who donate their hard earned money to support these animals ALL deserve to be treated in a moral and ethical manner. This will not happen as long as Ms. Christos continues her dictatorship of Tri County Humane Society. Although any rescue is doing a good deed by adopting out dogs and cats, the rescue still needs to be held legally and morally accountable. Don't just take my word about the Director of Tri County – mention Tri County at a dog park, your vets office, or a social function and someone there will have a bad history with Ms. Christos. I find it embarrassing that the animal shelter, which is associated with such a prestigious city as Boca Raton, is allowed to stay under the direct of Ms. Christos. Boca Raton should have one of the best shelters in the State with an excellent reputation that the citizens can be proud of. Just because Ms. Christos "saves thousands" of animals is not enough to qualify her to operate a shelter. Since she is running a business with the intent of saving animals, she believes she can do anything, whether it's legally, ethically or morally correct, as long as it's done on behalf of the animals. She has proven time and time again that she cannot effectively deal with people, budget properly or know that there are constraints to how many animals can be safely housed and cared for at the shelter. When Ms. Christos first began rescuing dogs, her intention was good, but she only had to cope with a handful of animals, a few volunteers and employees and limited income. The Shelter now has over 400 animals (approximately 200 permanent residents due to medical or behavioral issues), 35 employees and 100 signed-up volunteers. According to charitynavigator.org, Tri County's revenue in 2007 was $1,994,449.00 yet there is not enough money to budget for canned food, garbage bags or needed cleaning supplies. Let me close with a question to the City of Boca Raton, the Board of Director of Tri County Humane Society and the citizens of the Tri County area: 50 respected individuals filed complaints against this one woman – how many complaints will it take to actually remove her from her position? 75? 100? Give us something to shoot for – we will achieve it!!!
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67 comments
Guest

c'mon your just pissed you got fired, jc wasn't perfect but she got the job done,God rest her soul, you worked under her for years and your pissed you didn't get the job,why cuz you were worst than she was with the vindictive attitude,i worked there for 12 years total, I was a favored employee of jc's and oh well, I did 10 times more than the rest, that's just the way it was. I seen a lot of craziness go on there with staff and management,and yes when there is free stuff around people will take it and donations of stuff did go anywhere at times but some of the crap said about the place is just uncalled for, you were part of it, you mess up fess up,there will always be misapproprieation of funds when you have that kind of donations,boca is the third richest city on the eastern seaboard,its about the money is right.

Bottom line its about the animals, it will never be ran the way everyone else wants it ran,its bout savin lifes I don't care how much they wanna make or whatever, save the animas life is the bottom line, walk a mile in someone elses shoes before you act like you know how they walk. and my name is LELAND I aint afraid of ho sees it

Guest

It's sad to read all of these attacks against another human being "demanding" her firing, and trying to get this woman's paycheck and job - and she passed away last year (2011).

You guys don't have any sort of decency or respect ?

Guest

Nothing has changed. Under the new CEO, Suzi Golsmith, they have the same arbitrary policy about approving applications to adopt a dog.

They keep those policies secret, so you only know you have not been approved if you push the issue.

I won't donate money there and I will work to get Suzi Goldsmith replaced and to get the staff trained in interpersonal skills and bette client relations skills.

Guest
reply icon Replying to comment of Guest-467371

I would be very interested to learn more your feelings.

Guest

You disgust me. I know Jeannette christos personally.

She is an absolute godsend to all these animals. How dare you. I have pulled hundreds of animals from death row and she has given each and everyone of them a forever loving home. Jeannette is tough..

As she should be. So called humans dumping their pets on her property like trash. Watching these animals being abused and taking in countless unwanted animals. I respect jeannette and stand behind evry single word stated right here.

Jeannette has more class in her little pinky than you obviously do in your whole body. Shame on you.

Karma is a beautiful thing. Jeannette christos you are irreplaceable and Forever will live in my heart and in my memories.

Guest

Can you believe this??

A former supervisor paid an employee on his

last day $100.00 to steal a managers set

of keys and throw them in the pond.Thank goodness this employee was given the boot.

Talk about trailer trash.............Wnder what else she did??????

Guest

Soooo Right. Much better since that lying Donna Carrigan and her crew is out of there.

They tried to bring the shelter down with their lies, lies, lies.

Didn't work did it?? Ha Ha we have the last laugh.

Guest

Tri County is still going strong, thanks to Jeanette Christos

Guest

Tri County is stronger than ever thanks to Jeanette Christos.

Guest

I live in Boca Raton and my family was visiting me from NY. My sister volunteers for the ASPCA and she wanted to go see some of the other Humane Society's and rescue shelters.

We went to Tri-County Humane Society in Boca Raton and we all were amazed and agreed that of all the shelters we toured Tri County was the cleanest. The staff there we noticed were working non stop and the people were so professional and they all seemed to really care for the animals. We asked about the adoption procedures and the girl at the front counter spent over 30 minutes explaining about their contracts and how they are very concerned who their animals are adopted to. We all felt that that was great and that they want their animals to go into good homes.

The cat room was like no other any of us had ever seen.

Free roaming and no cages. What a wonderful idea.I have read all the articles posted here and I must say from what we saw it is not true, and we spent over 2 hours there watching and listening.

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Time f Xzf
map-marker Boca Raton, Florida

Tri County Humane Society of Boca Raton Florida is a deceitful organization, ripping off local folks

BOYCOTT BOYCOTT BOYCOTT and STAY AWAY from the TRI-COUNTY HUMANE SOCIETY Located on Boca Rio Road, Boca Raton, Florida Sick animals, corrupt management, casually racist and discriminatory against customers and employees, nice paint job though, TERRIBLE deceitful inhumane absolutely criminal stuff going on behind the scenes DAILY. Jeannette Christos, the self-proclaimed "CEO" of this dog dump, should be fired immediately and put in PRISON, for animal cruelty in many forms, the misappropriation of funds and many generous donations, client fraud, and employee abuse. "VET" Trailer completely inappropriate and disease ridden, procedures performed by “techs”, not vets, unsafe contaminated grounds for animals and humans that walk all around this toxic time bomb...but that flower bed over there sure is pretty...Clients are routinely lied to by the Tri County office management about an adoptable animal’s original and present health, disposition, and prior documented problems. Oh, but you heard it’s a 100% no kill shelter, their big claim …lies lies lies …They kill and dispose of many right there, there is a crematory oven on site, no real records kept of how many thousand have been killed, of course… Jeannette Christos will deny deny until she’s blue in the face, LIAR! She ok'd EVERY one. Several hundred DOCUMENTED allegations of abuse and $$$$ misappropriations, coming from respected and established members of Boca Society (major donators whose donations were "redirected"), to many disgruntled employees and dissatisfied clients stuck intentionally with problem pets. Mayor Steve Abrams and The Boca Raton City Council, by pompously and ignorantly looking away (at a 2006 hearing, they actually looked amused at times), is helping to cover up the whole damned mess. How DARE they ignore such a volume of individually documented complaints. The “report” that was requested was a joke, a slap in the face of folks who REALLY care. How DARE they. Thanks, Boca Raton City Council members. Thanks a lot Mayor Steve Abrams. Look forward to our votes. SEVERAL HUNDRED COMPLAINTS! And we're ALL 100% wrong, according to Jeanette Christos. She should be in PRISON -BOYCOTT THE TRI-COUNTY HUMANE SOCIETY. -STAY AWAY, MANY SICK AND QUESTIONABLE ANIMALS THERE. -BRING YOUR FAMILY SOMEWHERE SAFE. -WRITE TO THE BOCA RATON CITY COUNCIL AND MAYOR ABRAMS
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42 comments
Guest

Without detailing what I see with a bull dog puppy NAMED JC who they claim needs surgery for $2500 etc. Then I see this guy's picture o another site.

There Come on did not seen true.

I tend to believe your complaint. Why is the mayor such a ***?

Boca D

Do not donate to the Boca TriCounty Shelter.

Do not adopt from them.

They engage in deceptive practices.

They do not really love dogs. And they certainly hate people.

Guest

If you have had a negative experience with the Boca Tri County Shelter, please contact me.

If you think their policies regarding who can adopt a dog are arbitrary and deceptive, please contact me.

If you this the front desk staff is rude, please contact me.

If you feel that Suzi Goldsmith, the interim CEO lacks certain social skills and needs some customers service training, please contact me.

Bocadoglover@***.com

Guest
reply icon Replying to comment of Guest-468431

sounds like i agree wuth everything :(

Guest

I have visited the Tri County Humane shelter on Boca Rio Road many times in the last few years. I have always been aware that the staff there, behind the desk are rather rude to clients.

Some of the male staff is incredibly polite, but the female staff behind the main countr tends to act as if they are doing you a great big favor by even paying you any regard. I mostly have found that amusing and attributed it to the weirdness of life in Boca Raton. Recently, I attempted to adopt a dog. The rudeness of one particular staff work was incredible.

I got fed up with her and asked to speak to the director. The interim CEO, Suzi Goldsmith has about as much manners and interpersonal skills as a toad. I left without adopting the precious little dog I wanted. Instead of giving a home to one of the dogs, they have alienated one more member of the public.

Not all the staff shares the same sort of arrogance and disdain for the public as Suzi and Pam exhibit. The problem is that they are the folk with whom the public interacts with.

I will not donate any of my money to them and will instead seek to donate to another shelter. I recommend that you all avoid that animal shelter.

Guest

Sounds like the poster just needs to get laid.

Guest

Well it seems like some displeased costumer. Why keep going at it if you had had such bad experiences.

FYI Management was change indeed about 6 months ago when Jeannette Christos passed away.

Saving Lives? Well It is so sad that all this negative reviews just make that more difficult as the only thing attained with these unfounded accusacions and blatant lies is to diminish the ammount of donations.

The cats and dogs are the ones suffering now as there is no money for specialist and costly medical bills.

The shelter has to go begging employees and volunteers to pony up the vet bills.

The Shelter is clean every day with a troop of few dozen employees and a few other dozen volunteers.

And all this is attacked by a few psychos on line that has nothing better to do than attack Tri County and bash it all over the internet to no end. Yes it is the same people. Over and over and over again.

They do not even vcare that Jeannette Christos is dead and not in the shelter anymore. Why not comming to volunteer and try to change things from the inside out if you care so much about the animals.

Why not write to the media and ask for donations instead of negative and destructive criticism?

Guest

This shelter is a disgusting scam and Iris is probably trying to save the lives of animals. Ultimately karma always comes around so continue using the animals and abusing them ... see what happens to you and your miserable life...

I've dealt with this shelter first hand and have done research after my experience there .. they have had horrible reviews all over the internet and even bad reviews from rip off report and a petition in the news paper to change the management and staff

NOW ASK YOURSELF THIS .. WHY WOULD SO MANY PEOPLE GO OUT OF THEIR WAY TO WARN OTHERS OF THIS SHELTER IF THIS SHELTER IF IT WAS RUN BY SUCH GOOD HEARTED TRUTHFUL PEOPLE ... BECAUSE THERE ARE VARIOUS PEOPLE WHO SEE THE EVIL ACTIONS OF THIS SHELTER AND WANT TO HELP ANIMALS!!!

Common sense!

Guest

Ms. Christos is now where she should be...in ***.

she has created a living *** for all the sick and injured animals that she let languish at the "shelter" She took in over a million dollars in donations and cannot afford a full time vet? Give me a break people. Volunteers routinely paid out of their own pocket for vet care. No spay and neuter clinic onsite?

In my opinion Jeanette did a *** job of running what could be a shelter to be proud of. Instead it is a "slow kill" shelter.

Guest

Dear friends, my name is Adalberto Mattos FRANKLIN (Frank). I want to introduce myself to all the people who are right now reading this testimony. I worked at Tri County Humane, under the leadership of Jeannette Christos, and I have some things to consider here in this post, and I would like to separate issues: Today I do not work for Jeanette Christos, but...

First, Jeannette Christtos always treated with the utmost respect and consideration for all employees Tri County Humane; Jeannette Christos always showed character and determination with the employees (staff), Jeannette Christos always paid for all employees on what was previously agreed in terms of financial value, and therefore always charged work of its employees.

Every first day of each month and also every fifteenth day of each month, all employees received their pay check, always, no lateness or discounts - permitted by the Laws.

I do not understand why this is happening "heartless attack" at the Tri County Humane Boca Raton.!

Second: If there are sick animals in the Tri County Humane, these animals are there to be treated - EVERY ANIMAL THAT GO TO THE TRI COUNTY NEEDS TO BE CURED AND TREATY - This is a function of the Tri County Humane ... Every animal also have to be fed, every animal has to get attention ... and Jeanette Christos requires that employees working for this to happen .... Think together with me my friends, if the animals were in perfect health the Tri County Humane Boca would not need to exist. The Tri County exists to receive animals orphaned, homeless animals, animals under-nourished animals mistreated. So you think that animals orphans, homeless animals, animals under-nourished animals mistreated they are healthy animals? Obviously not, they need treatment...

I propose here now, so any of you who are charging any attitude or anything else Chrystos Jeannet, then you create a foundation and try, but try it, but try again, doing what Jeanette does, but then you try to do better - I doubt you will do better than Jeanette has done. It is very easy to speak, it is very easy to criticize, but it is very difficult to do better than Jeanette's doing now.

That's it. My name is Adalberto FRANKLIN (FRANK), I now live in Brazil, my phone number is: + 55 32 88**-**85 + 55 32 88**-**85 I'm not friends with Jeanette Chrysttos, I only worked for her and I saw what she did and is doing . She is saving lives of animals ....!!! I respect the work and courage of Jeanette Chrystos.

afgmattos@***.com

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